For Freight Shipments, you need to select the appropriate description of your delivery address. Business addresses are in commercial locations, typically surrounded by other businesses. If your delivery address is a business, select whether you have a loading dock or forklift. This will tell the freight company if their truck will require a lift gate.
Choose the residential option if you are shipping to a house, school, church, or other limited access area. Be sure to choose residential even if you run your business from home. If a shipment is over 100 lbs, which most will be for the freight calculator to kick in, you will need a lift gate delivery.